Outage in Khoros

Analytics dashboards fail intermittently

Resolved Major

March 06, 2026 - Started 4 days ago - Lasted 2 days
Official incident page

Incident Report

Summary AI Generated

Khoros experienced intermittent failures with analytics dashboards affecting the Social Marketing Analytics component for 57.3 hours. The issue caused dashboards to fail sporadically, preventing users from accessing analytics data. The problem was resolved and normal dashboard functionality was restored after monitoring confirmed the fix was stable.

We have reports of analytics dashboards failing intermittently, and we are currently investigating the issue.

Components affected

Khoros Social Marketing Analytics

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 03/09/2026 02:32AM

The issue has been resolved, and analytics dashboards are now functioning normally.

MONITORING 3 days ago - at 03/06/2026 05:56PM

The issue has been resolved and we are monitoring the situation.

INVESTIGATING 4 days ago - at 03/06/2026 05:16PM

We have reports of analytics dashboards failing intermittently, and we are currently investigating the issue.

Latest Khoros outages

Delays in ingestion from Communities to Care - about 6 hours ago

Analytics dashboards fail intermittently - about 16 hours ago

[AMER] Khoros Communities analytics and bulk API return incomplete data for dates past 2026-02-27 - 8 days ago

Khoros Care: Users unable to login to application - 17 days ago

Khoros Care - Login Issues - 19 days ago

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