Outage in Khoros
Missing Care Message Analytics
Resolved MinorIncident Report
Summary AI Generated
Khoros experienced a 23.5-hour minor incident affecting Care Message Analytics, which resulted in incomplete analytics data. The issue was investigated and resolved, with monitoring continuing to confirm full service restoration.
We are currently investigating an issue affecting Care Message Analytics, resulting in incomplete analytics data. We will provide updates as the investigation progresses.
Components affected
Khoros CARE AnalyticsTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 06/24/2026 11:23AM
This incident has been resolved.
MONITORING
25 days ago - at 06/24/2026 03:04AM
We continue to monitor the communities and ensure that the services have been fully re-established.
MONITORING
25 days ago - at 06/23/2026 08:41PM
The issue has been resolved. We continue to monitor the communities and ensure that the services have been fully re-established.
INVESTIGATING
25 days ago - at 06/23/2026 11:54AM
We are currently investigating an issue affecting Care Message Analytics, resulting in incomplete analytics data. We will provide updates as the investigation progresses.
Latest Khoros outages
Degraded Performance Affecting Flow-to-Care Actions - 9 days ago
Khoros Care (EU region) - Degraded Performance - 10 days ago
Khoros Care - Platform Login Interruption - 17 days ago
Unable to load chat or send messages for APAC users - 18 days ago
Community-to-Care Ingestion Issue - 19 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
