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Kindly Outage History

Every past Kindly outage tracked by IsDown, with detection times, duration, and resolution details.

There were 39 Kindly outages since January 2019. The 6 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major March 7, 2026

March 2026: Partial downtime in analytics

Detected Mar 7, 2026 4:00 AM EST · Resolved Mar 8, 2026 4:19 PM EDT · Duration 1 day

Major January 27, 2026

January 2026: Communication between chat clients and our servers is faulty.

Detected Jan 27, 2026 6:26 AM EST · Resolved Jan 27, 2026 10:19 AM EST · Duration about 4 hours

Minor January 26, 2026

January 2026: Migration on Kindly Inbox Databases

Detected Jan 26, 2026 3:31 PM EST · Resolved Jan 27, 2026 6:38 AM EST · Duration about 15 hours

Major January 6, 2026

January 2026: Analytics dashboards fails to load

Detected Jan 6, 2026 10:05 AM EST · Resolved Jan 7, 2026 3:45 AM EST · Duration about 18 hours

Major November 18, 2025

November 2025: Platform & Chat widget is not accessible

Detected Nov 18, 2025 7:01 AM EST · Resolved Nov 18, 2025 10:06 AM EST · Duration about 3 hours

Major October 28, 2025

October 2025: Bots & Platform not responding when using Telenor networks

Detected Oct 28, 2025 4:13 AM EDT · Resolved Oct 28, 2025 7:27 AM EDT · Duration about 3 hours