Outage in KnowBe4
PhishER - Unable to Login (UK)
Resolved MajorIncident Report
Summary AI Generated
KnowBe4's PhishER service experienced login issues affecting UK customers for 8 minutes on April 30th. The Console component was impacted, preventing users from accessing the PhishER platform. The incident was classified as major and resolved after investigation.
We have identified an issue with customers signing into PhishER in the UK instance.
Components affected
KnowBe4 ConsoleTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 04/30/2026 04:47PM
We have identified an issue with customers signing into PhishER in the UK instance and implemented a fix. Customers should be able to login successfully.
MONITORING
4 days ago - at 04/30/2026 02:13PM
We have identified an issue with customers signing into PhishER in the UK instance and implemented a fix which we will continue to monitor. Customers should be able to login successfully.
INVESTIGATING
4 days ago - at 04/30/2026 01:47PM
We have identified an issue with customers signing into PhishER in the UK instance.
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