Outage in KnowBe4
PhishER - Message Processing Delays
Resolved MinorIncident Report
Summary AI Generated
KnowBe4's PhishER platform experienced message processing delays in the Inbox component lasting approximately 3.6 hours. The engineering team identified the issue, implemented a fix, and monitored results before confirming full resolution.
We have identified an issue where users may experience delays in messages being processed, and our engineering team is looking into a fix.
Components affected
KnowBe4 InboxTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 08/26/2026 07:51PM
Our engineering team has implemented a fix for the issue that causing message processing delays in PhishER.
MONITORING
20 days ago - at 08/26/2026 04:46PM
Our engineering team has implemented a fix for the issue that causing message processing delays in PhishER, and we are monitoring the results.
INVESTIGATING
20 days ago - at 08/26/2026 04:19PM
We have identified an issue where users may experience delays in messages being processed, and our engineering team is looking into a fix.
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