Outage in KnowledgeOwl

Outage detected

Resolved Major
November 06, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We just started seeing reports and warnings that KnowledgeOwl is down. Our team is focusing on getting it sorted and back online ASAP.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/06/2023 07:08PM

Our fix seems to have fully resolved the issue; we'll be issuing a postmortem shortly to explain root cause in more detail. Thank you all for your patience today!

MONITORING about 2 years ago - at 11/06/2023 06:41PM

We seem to be back to normal operations, but we're continuing to monitor performance and finish our investigation of the initial root cause.

INVESTIGATING about 2 years ago - at 11/06/2023 06:36PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 11/06/2023 06:31PM

We just started seeing reports and warnings that KnowledgeOwl is down. Our team is focusing on getting it sorted and back online ASAP.

Latest KnowledgeOwl outages

Update – Monitoring - 14 days ago
Knowledge base outage - 10 months ago
Intermittent Errors - over 1 year ago

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