Outage in KnowledgeOwl

Intermittent Errors

Resolved Major
June 18, 2024 - Started about 1 year ago - Lasted 40 minutes
Official incident page

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Outage Details

We are currently investigating errors accessing both the knowledge base and the web application.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 06/18/2024 06:10AM

We have not seen any new errors in over 20 minutes and all customers who reported the issue have confirmed it appears to be resolved. Hoot!

MONITORING about 1 year ago - at 06/18/2024 05:34AM

We have blocked traffic that appears to have been malicious and are monitoring to make sure things are okay now.

INVESTIGATING about 1 year ago - at 06/18/2024 05:31AM

We are currently investigating errors accessing both the knowledge base and the web application.

Latest KnowledgeOwl outages

Knowledge base outage - 6 months ago
Issue with images and files - over 1 year ago
TEST - over 1 year ago

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