Outage in KnowledgeOwl
Intermittent slowdowns and connection errors
Resolved MinorIncident Report
We are currently investigating the situation to find the cause of the intermittent issues we're seeing.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 09/09/2024 10:36PM
We are still investigating the underlying cause of the issue with Friday's release. However, no further issues have occurred since the rollback so we are marking this incident as resolved.
MONITORING
over 1 year ago - at 09/09/2024 08:24PM
We've narrowed down the issue to a release that went out on Friday, September 6th. The release was rolled back and we are monitoring to ensure the slowdowns and connection errors have been resolved. We will continue to investigate what went wrong with this release.
INVESTIGATING
over 1 year ago - at 09/09/2024 08:04PM
We are currently investigating the situation to find the cause of the intermittent issues we're seeing.
Latest KnowledgeOwl outages
Update – Monitoring - 2 months ago
Error messages on knowledge bases and apps - 6 months ago
Knowledge base outage - 11 months ago
Intermittent Errors - over 1 year ago
Issue with images and files - almost 2 years ago
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