Outage in KnowledgeOwl

Intermittent slowdowns and connection errors

Resolved Minor
September 09, 2024 - Started 10 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating the situation to find the cause of the intermittent issues we're seeing.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 09/09/2024 10:36PM

We are still investigating the underlying cause of the issue with Friday's release. However, no further issues have occurred since the rollback so we are marking this incident as resolved.

MONITORING 10 months ago - at 09/09/2024 08:24PM

We've narrowed down the issue to a release that went out on Friday, September 6th. The release was rolled back and we are monitoring to ensure the slowdowns and connection errors have been resolved. We will continue to investigate what went wrong with this release.

INVESTIGATING 10 months ago - at 09/09/2024 08:04PM

We are currently investigating the situation to find the cause of the intermittent issues we're seeing.

Latest KnowledgeOwl outages

Knowledge base outage - 5 months ago
Intermittent Errors - about 1 year ago
Issue with images and files - over 1 year ago
TEST - over 1 year ago
Outage detected - over 1 year ago

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