[CHAT] [Chat messages may fail to deliver] [Prod 1]

Kustomer has resolved an event affecting Chat in Prod 1 that caused Chat messages to not deliver. To resolve this issue, our team has released an updated. All chats that did not send have been processed.

After careful monitoring, our team has determined that all affected areas are now fully restored. Please reach out to Kustomer support atsupport@kustomer.com if you have additional questions or concerns.

Kustomer has implemented an update to address an event affecting Chat in prod 1 that caused Chat messages to fail to deliver.

Our team is currently monitoring this update to ensure the issue is fully resolved. Please expect further updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.

Kustomer has identified an event in Chat that may cause Chat messages to fail to deliver
Our team is still continuing to work on implementing a resolution. Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support support@kustomer.com for any further questions or updates.

Kustomer is aware of an event affecting Chat that may cause outbound chat messages to not deliver.

Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect additional updates within the next 30 minutes, please reach out to Kustomer Support at support@kustomer.com for any further questions or updates.