Is Kustomer Channel - Chat Down? Check the current Kustomer Channel - Chat status
Kustomer Channel - Chat is operational
Updated
Kustomer Channel - Chat is operational
Updated
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IsDown pulls data from Kustomer's status page every few minutes. Refresh the page every few minutes to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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IsDown has tracked 13 incidents for Kustomer Channel - Chat since started monitoring Kustomer status in March 2021.
3 days ago · lasted about 1 hour
Kustomer is aware of an event impacting chat that may cause an error when customers try to send attachments through chat. This is limited to the chat channel. Our team is currently working to identify the cause of this issue in an effort to imple... More details
about 1 month ago · lasted 39 minutes
Kustomer is aware of an event affecting Chats in PROD 1 ONLY that may cause latency in sending messages and causing some messages to not send. Our team is currently working to identify the cause of this issue in an effort to implement a resolutio... More details
about 2 months ago · lasted about 2 hours
Kustomer has identified an event affecting Prods 1 and 2 that may cause a delay in notifications and chat sending as well as any updates in the platform. Our team is currently working to implement a resolution. Please expect further updates withi... More details
We've tracked and collected 13 incidents for Kustomer Channel - Chat since started monitoring Kustomer status
Number of Incidents
1 issues
Last incident
3 days ago
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IsDown offers an easy way to monitor Kustomer with maximum flexibility
IsDown monitors Channel - Chat for major outages. A major outage is when Channel - Chat experiences a critical issue that severely affects one or more services/regions. When Kustomer marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Kustomer status page for minor outages. A minor outage is when Channel - Chat experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Kustomer status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Kustomer publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Kustomer and all their 57 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Kustomer and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Kustomer Channel - Chat isn't down. You can check Kustomer Channel - Chat status and incident details on the top of the page. IsDown continuously monitors Kustomer Channel - Chat official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Kustomer Channel - Chat is currently operational. You can check Kustomer Channel - Chat status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Kustomer Channel - Chat being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Kustomer Channel - Chat official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Kustomer Channel - Chat last outage was on December 19, 2024 with the title "[CHAT] Issue Receiving Chat Attachments [PROD1 and PROD2]"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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