Outage in Level365

Faxes Not Completing

Resolved Major
June 24, 2024 - Started 10 months ago
Official incident page

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Outage Details

We are currently investigating reports of some faxes not completing.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/24/2024 05:54PM

This incident has been resolved. No further issues have been reported since services were restored.

We sincerely apologize for this interruption and if you have any additional troubles, please contact our support team at support.level365.com.

MONITORING 10 months ago - at 06/24/2024 04:54PM

A fix has been implemented and we are monitoring the results. Please note that some faxes may be delayed or require additional attempts as the system processes the queued messages.

IDENTIFIED 10 months ago - at 06/24/2024 04:29PM

We have identified the root cause and are working on getting a fix in place.

INVESTIGATING 10 months ago - at 06/24/2024 04:21PM

We are currently investigating reports of some faxes not completing.

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