Outage in Level365
Faxes Not Completing
Resolved Major
June 24, 2024 - Started almost 2 years ago
Official incident page
Official incident page
Incident Report
We are currently investigating reports of some faxes not completing.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 06/24/2024 05:54PM
This incident has been resolved. No further issues have been reported since services were restored.
We sincerely apologize for this interruption and if you have any additional troubles, please contact our support team at support.level365.com.
MONITORING
almost 2 years ago - at 06/24/2024 04:54PM
A fix has been implemented and we are monitoring the results. Please note that some faxes may be delayed or require additional attempts as the system processes the queued messages.
IDENTIFIED
almost 2 years ago - at 06/24/2024 04:29PM
We have identified the root cause and are working on getting a fix in place.
INVESTIGATING
almost 2 years ago - at 06/24/2024 04:21PM
We are currently investigating reports of some faxes not completing.
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