Outage in Lightspeed

Global Infrastructure Disruption

Resolved Major
June 12, 2025 - Started 1 day ago - Lasted about 5 hours
Official incident page

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Outage Details

Due to a global Google Cloud Platform incident, several products may experience disruption or latency with some features.
Components affected
Lightspeed House Accounts Lightspeed Business Intelligence Lightspeed Analytics Lightspeed Partner API Lightspeed Mobile Apps Lightspeed Tee Sheets Lightspeed eCom (Europe) Lightspeed eCom (North America & Australia) Lightspeed Marketplace
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/12/2025 11:55PM

Google is reporting full recovery for all services used by Lightspeed.

MONITORING 1 day ago - at 06/12/2025 10:26PM

Google is reporting that most services are recovered, but are continuing to investigate residual impact. All Lightspeed products appear to be fully operational, but we will continue to monitor until Google resolves the incident on their end.

MONITORING 1 day ago - at 06/12/2025 08:05PM

We are continuing to monitor for any further issues.

MONITORING 1 day ago - at 06/12/2025 07:37PM

Google is reporting recovery in most regions. All Lightspeed products are showing signs of recovery, though some may experience delays as they catch up on message backlogs.

IDENTIFIED 1 day ago - at 06/12/2025 07:13PM

Due to a global Google Cloud Platform incident, several products may experience disruption or latency with some features.

Latest Lightspeed outages

Downgraded Performance on Online Ordering for L-Series and K-Series - about 16 hours ago
Order Anywhere Orders Failing - 2 days ago
Images are not loading on the storefront and back office - 3 days ago
Restaurant (O-Series): POS not loading - 15 days ago
Restaurant O-Series (Purchase Module): Stock transfer system is unavailable - 18 days ago

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