Outage in Lightspeed

Europe: Statistics on C-Series homepage for 21st of August are incomplete

Resolved Minor
August 21, 2025 - Started 25 days ago - Lasted about 12 hours
Official incident page

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Outage Details

We have mitigated an issue that resulted us to clear the cache on the statistics page. This can result in the statistics page to contain incomplete information for Thursday August 21st for European shops. This does not impact any orders or 3rd party statistics (Google Analytics 4 etc.)
Components affected
Lightspeed eCom (Europe) Lightspeed eCom (North America & Australia)
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 08/21/2025 10:54PM

This incident has been resolved.

MONITORING 25 days ago - at 08/21/2025 11:11AM

We have mitigated an issue that resulted us to clear the cache on the statistics page. This can result in the statistics page to contain incomplete information for Thursday August 21st for European shops. This does not impact any orders or 3rd party statistics (Google Analytics 4 etc.)

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