Outage in Lightspeed

X-Series - Users unable to log in (UK region)

Resolved Major
September 24, 2025 - Started 1 day ago - Lasted about 5 hours
Official incident page

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Outage Details

Some customers are reporting that they are unable to load the POS. We're currently investigating this.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/24/2025 02:59PM

Retailers in the UK are experiencing login problems due to global issues with ISP providers in the region.

IDENTIFIED 1 day ago - at 09/24/2025 12:40PM

Retailers in the UK are experiencing login problems due to global issues with ISP providers in the region.

INVESTIGATING 1 day ago - at 09/24/2025 10:18AM

Some customers are reporting that they are unable to load the POS. We're currently investigating this.

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