Outage in Lightspeed

Parked sales from the Sell Screen are not appearing in the Sales History

Resolved Minor
November 13, 2025 - Started 5 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue where parked invoices from the Sell Screen are not appearing in the Sales History. Workaround: All parked sales are still accessible and can be managed through the "Continue sale" tab. We will post an update as we investigate.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 11/14/2025 02:27AM

Issue resolved

MONITORING 5 days ago - at 11/14/2025 12:40AM

New Parked sales should now show on the Sales history page and are filterable.

For the parked sales made during the impacted period, we are working on a fix. For these sales, please continue to find them in the "Continue" Tab of Sales History

INVESTIGATING 5 days ago - at 11/14/2025 12:11AM

We are currently investigating an issue where parked invoices from the Sell Screen are not appearing in the Sales History.

Workaround: All parked sales are still accessible and can be managed through the "Continue sale" tab.

We will post an update as we investigate.

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