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Outage in Lightspeed

Lightspeed S-Series Backoffice Delay

Resolved Minor
January 17, 2026 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified a delay with posting transactions and creating items in the S-Series Backoffice today. We are working to resolve this as soon as possible and will provide further updates as they come. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/17/2026 09:13PM

This incident has been resolved.

MONITORING 3 months ago - at 01/17/2026 09:05PM

The root cause of the issue has been resolved and the data backlog is being pushed through to Backoffice now. There will be a short delay for posting transactions/item creation while this is happening. We will update again once this is finished.

IDENTIFIED 3 months ago - at 01/17/2026 07:58PM

We have identified a delay with posting transactions and creating items in the S-Series Backoffice today. We are working to resolve this as soon as possible and will provide further updates as they come. Thank you for your patience.

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