Outage in Lightspeed

Authentication issues with some Golf merchants

Resolved Major

February 04, 2026 - Started 4 days ago - Lasted about 5 hours
Official incident page

Incident Report

Some Golf merchants are experiencing authentication issues with parts of the Chronogolf platform.

Components affected

Lightspeed Marketplace Lightspeed House Accounts Lightspeed Partner API

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 02/04/2026 09:19PM

The issue affecting Golf and its partner integrations has been fully resolved. All impacted merchants have been restored, and the rollout has been completed successfully.

We will continue to monitor to ensure ongoing stability. Thank you for your patience.

MONITORING 4 days ago - at 02/04/2026 07:21PM

A fix has been rolled out and we are currently monitoring any remaining impact on golf merchants

IDENTIFIED 4 days ago - at 02/04/2026 05:54PM

The majority of affected merchants have now been restored. We are in the process of finalizing the rollout for the remaining merchants and will continue to monitor closely until full resolution is confirmed.

IDENTIFIED 4 days ago - at 02/04/2026 05:21PM

We have identified a fix for the impacted merchants and working on rolling it out. Next update in 30 minutes.

IDENTIFIED 4 days ago - at 02/04/2026 04:55PM

We have identified an issue affecting Golf and its partner integrations, which is causing service outages for Golf merchants. Our teams are actively working on a fix and will provide a follow-up update within the next 30 minutes.

INVESTIGATING 4 days ago - at 02/04/2026 04:50PM

Some Golf merchants are experiencing authentication issues with parts of the Chronogolf platform.

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