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Outage in Lightspeed

C-Series Backoffice Empty Pages

Resolved Minor
March 13, 2026 - Started 9 days ago - Lasted 17 minutes
Official incident page

Incident Report

Summary AI Generated

Lightspeed experienced an issue where C-Series backoffice pages were displaying as empty for shops in both North America/Australia and Europe regions. The problem affected Lightspeed eCom services across these regions for 17 minutes before a fix was implemented and the incident was resolved.

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 03/13/2026 08:37PM

This incident has been resolved.

MONITORING 9 days ago - at 03/13/2026 08:30PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 days ago - at 03/13/2026 08:24PM

C-Series backoffice pages are currently empty for both NOAM and EU shops. We are currently investigating this issue.

INVESTIGATING 9 days ago - at 03/13/2026 08:22PM

We are currently investigating this issue.

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