Outage in Lightspeed

Lightspeed Restaurant O-Series - Service Disruption - Order Events Not Displaying on Bump Screens

Resolved Minor

March 25, 2026 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Lightspeed Restaurant O-Series experienced a service disruption where order events were not displaying properly on bump screens, affecting restaurant operations for 3.4 hours. The engineering team identified the root cause and developed a fix, which was implemented and monitored for stability. The incident was fully resolved after confirming the fix restored normal bump screen functionality.

We are currently investigating an issue where some order events are not appearing on bump screens as expected. Our team has identified the cause and is actively working on a fix. Testing is underway to ensure the issue is fully resolved before deployment. We understand the impact this may have on your operations and are prioritizing a resolution. We will provide further updates as soon as more information becomes available. Thank you for your patience.

Need to monitor Lightspeed outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 03/26/2026 02:28AM

This incident has been resolved.

MONITORING 1 day ago - at 03/26/2026 01:21AM

A fix has been implemented. We are currently monitoring to ensure stability and full resolution.

Thank you for your patience, and we will provide a final update once monitoring is complete.

MONITORING 1 day ago - at 03/26/2026 01:13AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 1 day ago - at 03/25/2026 11:37PM

Our team is actively working on implementing a fix.

INVESTIGATING 1 day ago - at 03/25/2026 11:31PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 03/25/2026 11:05PM

We are currently investigating an issue where some order events are not appearing on bump screens as expected.

Our team has identified the cause and is actively working on a fix. Testing is underway to ensure the issue is fully resolved before deployment.

We understand the impact this may have on your operations and are prioritizing a resolution. We will provide further updates as soon as more information becomes available.

Thank you for your patience.

Latest Lightspeed outages

Restaurant O-Series: Manual POS Sync failed with "Unable to download orders" - 11 days ago

C-Series Backoffice Empty Pages. - 13 days ago

C-Series Backoffice Empty Pages - 14 days ago

Lightspeed Retail Payment Processing Errors - 14 days ago

Sales missing from Sales history - about 1 month ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook