Outage in Lightspeed
Lightspeed Restaurant O-Series - Service Disruption - Order Events Not Displaying on Bump Screens
Resolved MinorIncident Report
Summary AI Generated
Lightspeed Restaurant O-Series experienced a service disruption where order events were not displaying properly on bump screens, affecting restaurant operations for 3.4 hours. The engineering team identified the root cause and developed a fix, which was implemented and monitored for stability. The incident was fully resolved after confirming the fix restored normal bump screen functionality.
We are currently investigating an issue where some order events are not appearing on bump screens as expected.
Our team has identified the cause and is actively working on a fix. Testing is underway to ensure the issue is fully resolved before deployment.
We understand the impact this may have on your operations and are prioritizing a resolution. We will provide further updates as soon as more information becomes available.
Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/26/2026 02:28AM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/26/2026 01:21AM
A fix has been implemented. We are currently monitoring to ensure stability and full resolution.
Thank you for your patience, and we will provide a final update once monitoring is complete.
MONITORING
about 1 month ago - at 03/26/2026 01:13AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 03/25/2026 11:37PM
Our team is actively working on implementing a fix.
INVESTIGATING
about 1 month ago - at 03/25/2026 11:31PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 03/25/2026 11:05PM
We are currently investigating an issue where some order events are not appearing on bump screens as expected.
Our team has identified the cause and is actively working on a fix. Testing is underway to ensure the issue is fully resolved before deployment.
We understand the impact this may have on your operations and are prioritizing a resolution. We will provide further updates as soon as more information becomes available.
Thank you for your patience.
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