Outage in Lightspeed
Lightspeed Retail (R-Series)
Resolved MajorIncident Report
Summary AI Generated
Lightspeed Retail experienced a major service incident that affected merchants using the R-Series platform, specifically impacting the Retail POS and Retail API components. The engineering team identified the root cause and implemented a fix within 34 minutes. The incident was fully resolved after a brief monitoring period to ensure system stability.
We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 05/04/2026 02:58PM
This incident has been resolved.
MONITORING
8 days ago - at 05/04/2026 02:33PM
We have implemented a fix and will continue to monitor the situation.
IDENTIFIED
8 days ago - at 05/04/2026 02:28PM
We have identified the cause of the Lightspeed Retail (R-Series) issue and a dedicated team of engineers is working on a solution.
INVESTIGATING
8 days ago - at 05/04/2026 02:26PM
We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.
Latest Lightspeed outages
Technical Issue with Support Lines - 5 days ago
Technical Issue with Support Lines - 5 days ago
Technical Issues with Support Lines - 5 days ago
O-Series: API returning Error 500 messages - 7 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
