Outage in Lightspeed
O-Series: API returning Error 500 messages
Resolved MajorIncident Report
Summary AI Generated
The Lightspeed O-Series API experienced a major outage, returning Error 500 messages and preventing integrations from establishing connections. This affected inbound orders from ordering partners and webhook-based data systems including Insights Live and Bump Screen functionality. The API services were restored after 6 minutes of downtime.
Our team are seeing reports of various integrations failing to establish a connection with Lightspeed O-Series POS.
This will include inbound orders from ordering partners and webhook based data such as Insights Live and Bump Screen systems.
We are investigating this issue at the highest priority.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 05/05/2026 11:35PM
API services should now be restored.
INVESTIGATING
7 days ago - at 05/05/2026 11:33PM
Our team are seeing reports of various integrations failing to establish a connection with Lightspeed O-Series POS.
This will include inbound orders from ordering partners and webhook based data such as Insights Live and Bump Screen systems.
We are investigating this issue at the highest priority.
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