Outage in Lightspeed
Technical Issue with Support Lines
Resolved MajorIncident Report
Summary AI Generated
Lightspeed experienced a major outage affecting their phone support system for 1.7 hours. Customers were unable to reach support via phone and were directed to use chat support as an alternative. The issue was resolved after implementing a fix and monitoring the system for stability.
We are currently experiencing issues with our phone system. Please reach out to us via chat, and our team will be able to assist you.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/08/2026 03:15AM
This incident has been resolved.
MONITORING
4 days ago - at 05/08/2026 03:06AM
We are continuing to monitor for any further issues.
MONITORING
4 days ago - at 05/08/2026 03:02AM
A fix has been implemented, and we are monitoring the results.
INVESTIGATING
5 days ago - at 05/08/2026 01:39AM
We are continuing to investigate this issue.
INVESTIGATING
5 days ago - at 05/08/2026 01:37AM
Phone support lines have been restored. We are continuing to monitor the system to ensure stability.
INVESTIGATING
5 days ago - at 05/08/2026 01:31AM
We are currently experiencing issues with our phone system. Please reach out to us via chat, and our team will be able to assist you.
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