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Outage in Lightspeed

Technical Issue with Support Lines

Resolved Major
May 07, 2026 - Started 5 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Lightspeed experienced a major technical issue with their phone support system that prevented customers from reaching support via phone. The incident lasted 1.6 hours, during which customers were directed to use chat support as an alternative. The phone system issue was fully resolved.

We are currently experiencing issues with our phone system. Please reach out to us via chat, and our team will be able to assist you.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 05/08/2026 03:14AM

This incident has been resolved.

INVESTIGATING 5 days ago - at 05/08/2026 01:39AM

We are currently experiencing issues with our phone system. Please reach out to us via chat, and our team will be able to assist you.

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