Outage in Lightspeed
Slow Cart for C-Series
Resolved MinorIncident Report
Summary AI Generated
Lightspeed eCom (Europe) experienced a minor incident lasting approximately 2.1 hours where C-Series merchants encountered slow cart performance, 500 errors, and carts appearing empty. The issue was identified and mitigated, with a fix implemented shortly after. The incident was fully resolved by 5:01 PM ET on July 8, 2026.
We are currently investigating this issue.
Components affected
Lightspeed eCom (Europe)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 07/08/2026 09:01PM
This incident has been resolved.
MONITORING
15 days ago - at 07/08/2026 08:13PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
15 days ago - at 07/08/2026 07:28PM
The issue affecting C-Series has been mitigated.
Merchants may have experienced slow performance, 500 errors when accessing the cart, or their cart appearing empty. The issue has been identified, and a fix is being implemented.
INVESTIGATING
15 days ago - at 07/08/2026 06:58PM
We are continuing to investigate this issue.
INVESTIGATING
15 days ago - at 07/08/2026 06:58PM
We are currently investigating this issue.
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