Outage in Lightspeed
Receipt Printer Issue - Bad Request 400
Resolved MinorIncident Report
Summary AI Generated
A system update caused receipt printers to fail or go undetected in Lightspeed's Retail POS, with some users receiving a "Bad Request 400" error. The issue lasted approximately 39 minutes before a fix was implemented and placed under monitoring.
We are investigating reports of receipt printers failing to work or not being detected after the latest system update. Some users are encountering a "Bad Request 400" error.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
8 days ago - at 08/05/2026 03:48PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
8 days ago - at 08/05/2026 03:34PM
We are investigating reports of receipt printers failing to work or not being detected after the latest system update. Some users are encountering a "Bad Request 400" error.
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