Delays - Entities Results Outdated / Lagging

This incident has been resolved

We are still monitoring this incident, we still have some lag to catch up on. Backfilling of missing entities is also ongoing. We will post an update once everything is all caught up.

We have identified the root cause and now we are working on the recovering.
We will post an update once the delay is over.
Thank you for your patience.

We’re looking into an issue where Entities (products, sales and inventory and customers) are displaying out-of-date results to Lightspeed (X-Series) retailers and will keep you posted with updates as they come. Thanks for your patience.