Outage in Lightspeed
Lightspeed eCom (E-Series): Some storefronts have degraded performance
Resolved MajorIncident Report
Summary AI Generated
**Lightspeed eCom (E-Series) – Storefront Performance Degradation** A server issue beginning August 7 at 06:51 UTC caused slow loading for some Lightspeed eCom (E-Series) storefronts. The incident lasted approximately 5 minutes, with the team working to restore normal performance while confirming all data and store settings remained intact. The issue was resolved without any data loss.
One of our servers is having problems since August 7, 06:51 UTC. This causes some of the storefronts to open slowly.
We are working on restoring the service. All your data and store settings will be intact.
We are sorry for this downtime. Next update in 30 minutes.
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INVESTIGATING
6 days ago - at 08/07/2026 07:18PM
One of our servers is having problems since August 7, 06:51 UTC. This causes some of the storefronts to open slowly.
We are working on restoring the service. All your data and store settings will be intact.
We are sorry for this downtime. Next update in 30 minutes.
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