Inspector Timeout Issue identified

This fix has been confirmed and inspections are landing successfully and no further issues have been detected.

us4 instance has been up and running since 11:20am ET, we are continuing to monitor the inspections needing waiting to be processed.

Our fix has started to show it's effectiveness in landing successful inspections. However given the number of inspections needed to be processed we will be upsizing our infrastructure resources to ensure all inspections process successfully today.
This will result in ~ 20 minute downtime starting at 11am ET.

A fix has been shipped to resolve the inspection timeout issues. We will be monitoring this issue as inspections start to land successfully throughout the day.

Today at 3pm ET we will be deploying a fix to resolve this issue. There will be an expected downtime between 3pm - 4 pm ET. As a result, you will not be able to access the Liongard platform during this time. We apologize for any inconvenience this has brought.

Downtime extended until 4:30pm ET.

We are aware that inspections on our US4 instance have not been completing successfully due to timeouts. We have identified a fix for this issue and are actively working on it. We will update once the fix has been deployed and issue has been resolved.