Outage in LiveChat

Issues with accessing Agent Application

Resolved Major
September 02, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
LiveChat Chat widget LiveChat Integrations LiveChat Support chat on www.livechat.com LiveChat API LiveChat Agent apps
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/02/2024 03:02PM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 09/02/2024 01:48PM

The issue has been identified and a fix is being implemented.

MONITORING about 1 year ago - at 09/02/2024 01:43PM

A fix is being implemented

INVESTIGATING about 1 year ago - at 09/02/2024 01:39PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 09/02/2024 01:19PM

We are currently investigating this issue.

Latest LiveChat outages

Issues with accessing Agent Application - about 2 months ago
Issues with accessing Agent Application - 2 months ago
Issues with accessing Agent Application - 3 months ago
LiveChat - Degraded Performance - 4 months ago
LiveChat chat widget - degraded performance - 4 months ago

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