Outage in MailChannels

AWS issues causing delayed processing of inbound, and outbound SMTP and APIs

Resolved Minor
September 18, 2023 - Started about 2 years ago - Lasted about 13 hours
Official incident page

Incident Report

AWS expected resolution in 60 to 90 minuets
Components affected
MailChannels Inbound API MailChannels SMTP Service MailChannels Domain Console MailChannels Host Console MailChannels Reseller API MailChannels SMTP Service
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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/19/2023 01:07PM

This incident has been resolved.

MONITORING about 2 years ago - at 09/19/2023 02:34AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 09/19/2023 12:07AM

AWS expected resolution in 60 to 90 minuets

Latest MailChannels outages

Outbound SMTP Service Degraded Performance - 22 days ago
High SMTP Connection Latency - about 1 month ago
Increased SMTP Connection Latency - about 1 month ago
Slow SMTP Transactions for Inbound Filtering - 8 months ago
High Outbound SMTP Connection Latency - 9 months ago

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