Check if Mailjet is down, official outages, user-reported issues, and outages map.
Mailjet is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Mailjet status data.
IsDown has tracked 122 incidents since started monitoring Mailjet status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 14, 2025
09:30 AM EDT
|
Major
Lag are identified we are investigating the issue
|
about 14 hours |
Oct 02, 2025
05:24 AM EDT
|
Minor
We are currently investigating this issue.
|
about 1 hour |
Oct 01, 2025
04:12 AM EDT
|
Minor
We are currently investigating this issue.
|
about 17 hours |
Sep 30, 2025
06:21 AM EDT
|
Major
We are currently investigating an issue impacting email processing along with app.mailjet.com log...
|
about 8 hours |
Sep 04, 2025
02:54 AM EDT
|
Major
We are currently investigating this issue.
|
about 6 hours |
Jul 06, 2025
05:07 AM EDT
|
Major
Our team is currently investigating a potential issue impacting some customers on webhook connect...
|
20 minutes |
Jan 31, 2025
06:39 AM EST
|
Minor
We are currently investigating this issue.
|
about 2 hours |
Oct 23, 2024
07:55 AM EDT
|
Major
We are currently investigating issues with our Event API partially sending events.
|
about 3 hours |
Oct 01, 2024
08:24 AM EDT
|
Major
We are currently investigating login issues on app
|
about 3 hours |
Oct 01, 2024
08:21 AM EDT
|
Not Confirmed by Mailjet
Possible Outage Indicated by User Reports
|
32 minutes |
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Lee - Processing of our campaign has stopped!.
Chris - Wrong status on sent emails (queued when they are delivered), server timeouts when trying to create a support ticket..
Philipp - E-Mails are not send. Support is informed and we are waiting from 2 hours for a solution ....
Guillaume - Unable to login into mailjet.
Pat - Unebale to load the interface.
Stan - Tried twice to setup a new account. The first time it sent me the confirmation email, but login showed account was closed - unknown reason. Second attempt let me setup my account and go to the main screen, but activation link failed and could not login. Waited 24 hours and still cannot log in ....
Charles - Stopped sending out automated emails beginning 9pm last night, 25 March..
Barbara - Dashboard page never stops loading.
jazeem - https://app.mailjet.com/stats gives 502.
Oleg - Pages dont work. Email cant be send.. why on black friday?.
Anna - no mails are sent and most pages arent reachable (endless spinner).
edu - 502 Bad Gateway trying to access login.
Jack - When I try to get to the Dashboard page I just see a green loading circle forever.
Sébastien - When i want to create Template or Get template through api i have an html error 503 Service Unavailable No server is available to handle this request. When i want to schedule a campaign , i have this error { "ErrorInfo": "", "ErrorMessage": "Can not schedule....
Josip - Email requests are not being processed (mailjet returns "success") nor sent.
Didier - Cannot logon to the platform.
Didier - Login issues with Mailjet Application.
Isabelle - Nothing is loading on the saite.
Jolijn - I can't log in and get the "Uhoh. Houston, we have a problem." .
gabriel - Mailjet seems to be down, I can't login my account, I have a 502 bad gateway error.
adrian - not logging in.seems to loop lank page.
Katie - I can not edit the campaign, it gives me an unexpected error. Does not go away after the refreshing.
Kim - When I want to edit the campaign, it keeps disconnecting. .
Jamie - Website from phone won’t load. .
Mel - Cant access the app, either get 429 or 502 errors.
Teresa - Cannot reach the login page and get a 502 Bad Gateway error.
Akna - Login issues with Mailjet App.
Katie - I can not log in, it give me error.
VJ - Unable to Login. It was working 15 mins back. It crashed again. Says 502 server error!.
Al - Unable to get Login Page .
taylor - will not load on internet Error: "The number of requests sent exceeds the quota limit".
Sam - Page not loading or giving 502 bad gateway. .
user6 - Login page gives 502 error.
Alex - not responding at all & error message.
Lukasz - I can't open the webpage and emails are not sending correctly via API..
Alexandre - The app is not accessible.
Carlos - Didn't send the scheduled mails and i can't login. .
Paco - Can't verify new added domains.
Una - Page is not loading, showing 502 error code.
Jiarui - I can't login to MJ; It shows restricted for me.
Niamh - Mailjet was down this morning, then came back glitchy. Now down again 27/05/2024.
dennis - Unable to log in to Mailjet. Got a 502 Bad Gateway error after a few attempts..
Isabell - Whenever I try to log in there's an error. "Uhoh. Houston, we have a problem. Something went wrong, we are working on it. We invite you to come back in a moment.".
Guillaume - Can't login & can't reset my password.
tib - can't loggin, error 500.
Camille - The login page doesn't work and my link to my dashboard doesn't load either. I get an error 404 when inspecting the page..
Jolijn - I can't get in to the Templates.
Artem - Mailjet site mailjet.com is down. DNS cannot be resolved.
Component | Status |
---|---|
Mailjet App | OK |
Website (Mailjet.com) | OK |
SEND API | OK |
REST API | OK |
Event API | OK |
Incoming SMTP | OK |
Outgoing SMTP | OK |
Email Editor | OK |
Email Content | OK |
Statistics Display | OK |
Premium Features | OK |
Form Builder | OK |
Mailjet Embedded | OK |
Support | OK |
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Email marketing service offering tools for creating, sending, and tracking emails, with APIs for integration and advanced features for premium users.
Monitoring Mailjet since April 2020
Tracking 14 Mailjet services and regions
7 incidents in 2025
Mailjet isn't down. You can check Mailjet status and incident details on the top of the page. IsDown continuously monitors Mailjet official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Mailjet is currently operational. You can check Mailjet status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Mailjet being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Mailjet official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Mailjet last outage was on October 14, 2025 with the title "Lag on Event API"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Mailjet and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Mailjet is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Mailjet's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Mailjet with maximum flexibility
IsDown monitors Mailjet for major outages. A major outage is when Mailjet experiences a critical issue that severely affects one or more services/regions. When Mailjet marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Mailjet status page for minor outages. A minor outage is when Mailjet experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Mailjet status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Mailjet publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Mailjet and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Mailjet and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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