Outage in Medallia

Feature Disruption: Errors in Monitor

Resolved Minor
May 23, 2023 - Started about 2 years ago - Lasted about 14 hours
Official incident page

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Outage Details

MXO is currently experiencing issues with Monitor. The monitor will return an error in some edge cases when testing certain Touchpoints & Interactions. Our engineers are working on a fix for this issue. We will provide an update when more information is available.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 05/24/2023 03:53AM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 05/23/2023 02:07PM

MXO is currently experiencing issues with Monitor. The monitor will return an error in some edge cases when testing certain Touchpoints & Interactions. Our engineers are working on a fix for this issue. We will provide an update when more information is available.

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