Outage in Medallia

Major Outage - North American Production Environment

Resolved Major
September 11, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Customers are experiencing issues with Authentication in our North American Production Environment. Our engineers are currently investigating the issue.
Components affected
Medallia MXO North America (NA5)
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/11/2023 12:59PM

The issue has now been resolved. Further details will be provided in a post mortem report.

INVESTIGATING over 1 year ago - at 09/11/2023 12:19PM

Customers are experiencing issues with Authentication in our North American Production Environment. Our engineers are currently investigating the issue.

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