Outage in Medallia

Major Outage - Asia Pacific production environment

Resolved Major
September 11, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Customers are experiencing issues with Authentication in our Asia Pacific Production Environment. Our engineers are currently investigating the issue.
Components affected
Medallia MXO Asia Pacific (AP1)

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 09/11/2023 01:00PM

The issue has now been resolved. Further details will be provided in a post mortem report.

INVESTIGATING over 2 years ago - at 09/11/2023 12:18PM

Customers are experiencing issues with Authentication in our Asia Pacific Production Environment. Our engineers are currently investigating the issue.

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