Outage in Medallia

Performance Degradation - Asia Pacific production environment

Resolved Minor
October 26, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Customers are currently experiencing degraded performance on our Asia Pacific production environment as of 10:24pm SGT on October 25th. Our engineers are currently investigating the issue and we will provide updates when more information becomes available.
Components affected
Medallia MXO Asia Pacific (AP1)

Need to monitor Medallia outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/26/2023 03:19AM

The issue has now been resolved as of 10.32am SGT on October 25th. Further details will be provided in a post-mortem report within 48 hours.

INVESTIGATING about 2 years ago - at 10/26/2023 02:07AM

Customers are currently experiencing degraded performance on our Asia Pacific production environment as of 10:24pm SGT on October 25th. Our engineers are currently investigating the issue and we will provide updates when more information becomes available.

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook