Outage in Medallia

Feature Disruption - Asia Pacific Production Environment

Resolved Minor
January 11, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Some customers may be experiencing issues with the Airship data adapter on our Asia Pacific Production environment. Our engineers have identified the cause of the issue and are working on a fix. As soon as we have a further update, we will let you know.
Components affected
Medallia MXO Asia Pacific (AP1)
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/11/2024 04:15PM

This incident has now been resolved as of 11.29pm SGT on 11th January 2024. . Further details will be provided in a post mortem report.

IDENTIFIED almost 2 years ago - at 01/11/2024 02:41PM

Some customers may be experiencing issues with the Airship data adapter on our Asia Pacific Production environment. Our engineers have identified the cause of the issue and are working on a fix. As soon as we have a further update, we will let you know.

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