Outage in Medallia

Engagement Insights - North American Production Environment

Resolved Minor
January 18, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Some engagement Insights data is unavailable in our North American Production environment. Our engineers are working on a resolution. We will send an additional update once we have a resolution.
Components affected
Medallia MXO North America (NA5)

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/18/2024 04:04PM

The incident has now been resolved. Further details will be provided in a post mortem report.

INVESTIGATING almost 2 years ago - at 01/18/2024 02:13PM

Some engagement Insights data is unavailable in our North American Production environment. Our engineers are working on a resolution. We will send an additional update once we have a resolution.

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