Outage in Medallia

Asia Pacific Production Environment - Issues with Upstream provider

Resolved Minor
July 30, 2024 - Started 5 months ago - Lasted about 10 hours
Official incident page

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Outage Details

Our upstream provider, Microsoft Azure, is currently experiencing an issue with their CDN which may affect customers ability to make requests to MXO. See https://azure.status.microsoft/en-us/status for more details. We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.
Components affected
Medallia MXO Asia Pacific (AP1)
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/30/2024 11:19PM

The issue with the upstream provider Microsoft Azure has been resolved.

INVESTIGATING 5 months ago - at 07/30/2024 01:19PM

Our upstream provider, Microsoft Azure, is currently experiencing an issue with their CDN which may affect customers ability to make requests to MXO. See https://azure.status.microsoft/en-us/status for more details.
We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.

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