Outage in Medallia

Asia Pacific Production Environment - Performance Degradation

Resolved Minor
September 20, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Customers are currently experiencing degraded performance on our Asia Pacific production environment as of 05.25pm SGT on 20th September 2024. Our engineers are currently investigating the issue and we will provide updates in 60 minutes or when we have more information.
Components affected
Medallia MXO Asia Pacific (AP1)

Need to monitor Medallia outages?

One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/20/2024 12:34PM

This issue has now been resolved as of 08.27PM SGT on 20th September 2024. Further details will be provided in a post mortem report.

INVESTIGATING over 1 year ago - at 09/20/2024 12:18PM

Our engineers are continuing to investigate the issue and we will provide updates in 60 minutes or when we have more information.

INVESTIGATING over 1 year ago - at 09/20/2024 10:57AM

Customers are currently experiencing degraded performance on our Asia Pacific production environment as of 05.25pm SGT on 20th September 2024. Our engineers are currently investigating the issue and we will provide updates in 60 minutes or when we have more information.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5350 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook