Outage in Medallia
European Production Environment - 408 Error Responses
Resolved Minor
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Outage Details
Components affected
Medallia MXO Europe (EU2)Latest Updates ( sorted recent to last )
The issue in our European Production Environment has been resolved as of 04:15pm CET on September 30th 2024. Further details will be provided in a post-mortem report.
Some customers may have experienced 408 error responses and slower response times when sending interactions to MXO between 9:15am CET and 3:30pm CET. Our engineers have identified the cause, taken action to mitigate the underlying cause, and are continuing to monitor the behavior.
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