Outage in Meltwater

Connection Error in Insight Reports and Shareable Dashboards

Resolved Minor
November 03, 2022 - Started about 3 years ago - Lasted about 19 hours
Official incident page

Incident Report

We are currently experiencing issues with Insight Reports and Shareable Dashboards. Users may observe an error when attempting to navigate to Insight Reports or create a Shareable Dashboard. Engineering is investigating the issue. We apologize for the inconvenience and will continue to provide updates.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 11/04/2022 09:29AM

This incident has been resolved.

MONITORING about 3 years ago - at 11/03/2022 03:24PM

Engineering has resolved this issue. Insight Reports and Shareable Dashboards should function as expected. We will continue to monitor the system.

INVESTIGATING about 3 years ago - at 11/03/2022 02:50PM

We are currently experiencing issues with Insight Reports and Shareable Dashboards. Users may observe an error when attempting to navigate to Insight Reports or create a Shareable Dashboard. Engineering is investigating the issue.

We apologize for the inconvenience and will continue to provide updates.

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