Outage in Meltwater
Australian Broadcast Content Outage
Resolved MajorIncident Report
Summary AI Generated
Meltwater experienced a 28-hour outage affecting the retrieval of Australian broadcast content across its Application, Search, and Reports components. The issue originated with a third-party data provider, which disrupted the flow of broadcast data into the platform. The provider resolved the underlying issue, and after a backfill process and monitoring period, full data flow was confirmed restored on July 7, 2026.
We are currently experiencing issues retrieving the latest broadcast content for Australia. Engineering is aware of the issue and is currently investigating. We will continue to provide updates accordingly.
We apologize for the inconvenience and thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
30 days ago - at 07/07/2026 06:00AM
After a period of monitoring, this issue is now resolved. Latest Australian broadcast content is flowing into the platform as expected.
MONITORING
about 1 month ago - at 07/06/2026 12:27PM
Our third-party provider has resolved the issue affecting broadcast data for Australia, and data is now flowing back into the platform. Some customers may still experience delays with certain content while we complete the backfill process.
Thank you for your patience.
INVESTIGATING
about 1 month ago - at 07/06/2026 02:01AM
We are currently experiencing issues retrieving the latest broadcast content for Australia. Engineering is aware of the issue and is currently investigating. We will continue to provide updates accordingly.
We apologize for the inconvenience and thank you for your patience.
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