Outage in Meltwater
Editorial Content Degradation
Resolved MajorIncident Report
Summary AI Generated
Meltwater experienced a major 26-hour incident in which the latest Editorial Content failed to retrieve correctly, causing missing or delayed search results across Monitor, Newsletters, Analyze, and Reports. Engineering identified and resolved the underlying issue on July 28, followed by a monitoring period to confirm stability. The incident was fully resolved on July 29 with Editorial Content confirmed to be flowing into the platform as expected.
We are currently experiencing an issue retrieving the latest Editorial Content. Users may experience missing or delayed search results, which may impact Monitor, Newsletters, Analyze, and Reports. Our Engineering team is aware of the issue and is actively working to identify the cause. We will provide updates accordingly.
We apologize for any inconvenience and appreciate your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 07/29/2026 08:49AM
After a period of monitoring, this issue is now resolved. Latest Editorial Content is flowing into the platform as expected.
Thank you for your patience.
MONITORING
9 days ago - at 07/28/2026 12:17PM
Our Engineering team has identified and resolved the issue affecting the retrieval of the latest Editorial Content. Users should now be able to access search results as expected across Monitor, Newsletters, Analyze, and Reports. The team will continue to closely monitor the situation to ensure continued stability.
Thank you for your patience.
INVESTIGATING
9 days ago - at 07/28/2026 06:55AM
We are currently experiencing an issue retrieving the latest Editorial Content. Users may experience missing or delayed search results, which may impact Monitor, Newsletters, Analyze, and Reports. Our Engineering team is aware of the issue and is actively working to identify the cause. We will provide updates accordingly.
We apologize for any inconvenience and appreciate your patience.
Latest Meltwater outages
Analyze dashboards and Explore+ searches are not accessible - about 14 hours ago
Explore+ Degradation - 6 days ago
Australian Broadcast Content Outage - about 1 month ago
Editorial Content Outage - about 1 month ago
X/Twitter Data Degradation - about 1 month ago
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