Outage in MessageXchange

Issue affecting MessageXchange

Resolved Major
March 12, 2023 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating an issue affecting the Messagexchange service, and will update with more information shortly.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/13/2023 01:58AM

This issue is resolved. We are continuing to monitor, and are checking for any affected messages.

MONITORING almost 2 years ago - at 03/13/2023 12:43AM

All MessageXchange services are now reachable again. We are continuing to monitor for issues.

INVESTIGATING almost 2 years ago - at 03/13/2023 12:09AM

This issue is still being investigated.

INVESTIGATING almost 2 years ago - at 03/12/2023 11:11PM

There is an outage at our cloud provider currently affecting several of our services/endpoints, including www, sftp, ebms3, ebms3ma. This is being investigated.

INVESTIGATING almost 2 years ago - at 03/12/2023 10:30PM

We are investigating an issue affecting the Messagexchange service, and will update with more information shortly.

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