Outage in MessageXchange

Issue affecting MessageXchange

Resolved Major
March 12, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating an issue affecting the Messagexchange service, and will update with more information shortly.
Components affected
MessageXchange web site MessageXchange Message processing MessageXchange SuperStream processing MessageXchange FormXchange
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/13/2023 01:58AM

This issue is resolved. We are continuing to monitor, and are checking for any affected messages.

MONITORING over 2 years ago - at 03/13/2023 12:43AM

All MessageXchange services are now reachable again. We are continuing to monitor for issues.

INVESTIGATING over 2 years ago - at 03/13/2023 12:09AM

This issue is still being investigated.

INVESTIGATING over 2 years ago - at 03/12/2023 11:11PM

There is an outage at our cloud provider currently affecting several of our services/endpoints, including www, sftp, ebms3, ebms3ma. This is being investigated.

INVESTIGATING over 2 years ago - at 03/12/2023 10:30PM

We are investigating an issue affecting the Messagexchange service, and will update with more information shortly.

Latest MessageXchange outages

MessageXchange Beta Test environment issue - 7 days ago
www.messagexchange.com certificate issues - 27 days ago
Issue with AS2 MDNs - 3 months ago
Delays to some AS2 messages - about 1 year ago
SSCC label barcode issue - over 1 year ago

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