Outage in Microsoft Office 365

We're looking into a potential problem impacting the Microsoft Teams service

Resolved Major
October 11, 2024 - Started about 1 month ago - Lasted about 3 hours

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Outage Details

We've identified that a section of infrastructure, responsible for facilitating multiple scenarios for Microsoft Teams was unexpectedly performing below acceptable performance thresholds. To remediate impact, we've optimized performance parameters and restarted the affected infrastructure and are monitoring telemetry to confirm impact is no longer occurring.
Components affected
Teams (Consumer)
Latest Updates ( sorted recent to last )
about 1 month ago - at 10/11/2024 09:20AM

Title: Some users may be unable to access the Microsoft Teams service
User impact: Users may be unable to access the Microsoft Teams service.
More info: Additional impact scenarios include, but may not be limited to:
- Incorrect presence is shown for other users.
- Intermittent access issues to the calendar, including creating, updating or loading items.
Current status: We've identified that a section of infrastructure, responsible for facilitating multiple scenarios for Microsoft Teams was unexpectedly performing below acceptable performance thresholds. To remediate impact, we've optimized performance parameters and restarted the affected infrastructure and are monitoring telemetry to confirm impact is no longer occurring.
Start time: Friday, October 11, 2024, at 2:56 AM UTC
Next update by: Friday, October 11, 2024, at 11:30 AM UTC

about 1 month ago - at 10/11/2024 07:51AM

Title: Some users may be unable to access the Microsoft Teams service
User impact: Users may be unable to access the Microsoft Teams service.
More info: Affected users may also observe impact where the incorrect presence is shown for other users.
Current status: We're analyzing service telemetry to identify the source of impact and develop a remediation plan.
Next update by: Friday, October 11, 2024, at 10:00 AM UTC

about 1 month ago - at 10/11/2024 07:40AM

Title: We're looking into a potential problem impacting the Microsoft Teams service
User impact: We're checking for potential impact to your users.
Current status: We're investigating a potential issue with the Microsoft Teams service and checking for impact to your organization. We'll provide an update within 30 minutes.

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