Outage in Microsoft 365

Some users may be unable to access the Microsoft Planner service

Resolved Minor
October 10, 2023 - Started 11 months ago - Lasted about 2 hours

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Outage Details

Users may be unable to access the Microsoft Planner service.
Components affected
Planner
Latest Updates ( sorted recent to last )
11 months ago - at 10/10/2023 11:37AM

We've identified network related errors and have rerouted connections to alternate infrastructure. We're monitoring the service to confirm resolution.

This quick update is designed to give the latest information on this issue.

11 months ago - at 10/10/2023 09:53AM

Title: Some users may be unable to access the Microsoft Planner service

User impact: Users may be unable to access the Microsoft Planner service.

More info: Affected users may see a 'Service Unavailable - HTTP' 503 error message.

Current status: We're reviewing system logs to locate the root cause of impact and determine our next steps.

Scope of impact: Impact is specific to some users who are served through the affected infrastructure in North Europe.

Next update by: Tuesday, October 10, 2023 at 12:00 PM UTC

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