Is Planner Down? Check the current Planner status

Planner is operational

Updated

Planner not working for you?

Monitoring Microsoft 365 since June 2023. Learn more

0 incidents in 2025

Current Microsoft 365 official ongoing incidents

No incidents reported in Microsoft 365's status page

IsDown pulls data from Microsoft 365's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Planner issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Planner problems

  • L

    Leticia

    about 7 hours ago

    Planner is extremely slow! Typing one letter takes more than 15 seconds; and if you type at a regular speed, it gives you an error message. Normal things like scrolling down are super slow too. I've restarted the computer several times and no improvment.

  • C

    Caitie

    about 8 hours ago

    Unable to update dates on tasks in planner app

  • E

    E

    about 11 hours ago

    Very slow movement/response to both cursor & typing.

  • N

    Nick

    about 11 hours ago

    My company is getting "we couldn't load your plan. please try again later." error message with planner right now.

  • M

    Marwan

    about 13 hours ago

    Planner isn't loading in teams, not the app not the web planner is working on it's owne but not in teams

  • J

    Jim

    about 15 hours ago

    My organization is getting the message: "We couldn't load your plan. Please try again later."

  • V

    Vincent

    about 16 hours ago

    "We couldn't open your plan" on every plan.

  • B

    Bob

    1 day ago

    Cannot create a new Plan within Teams

  • N

    Niki

    1 day ago

    Cannot access at all. "Oops. Looks like something went wrong. Please refresh the app and try again."

  • C

    Carol

    1 day ago

    not loading any of my plans

  • M

    Maddie

    2 days ago

    For the past hour if go into "my plans" it says "we couldn't open your plan". I have restarted teams - with no solution. Any ideas?

  • S

    Sue

    8 days ago

    Planner is lagging...very very slow and reporting not updating.

  • M

    Michael

    8 days ago

    Typing almost non responsive in comments. Multiple planners

  • J

    John

    9 days ago

    Changes made on individual user boards are not working for the user nor for other users.

  • V

    valentino

    9 days ago

    comments are laggy and screen freeze

  • A

    Amanda

    9 days ago

    Very slow when editing any part of a text, including assigning/unassigning; comments (takes ages to process each word).

  • E

    Erin

    11 days ago

    Cannot edit tasks within task list to update description, attachments, etc.=

  • T

    Tester

    12 days ago

    Dragging tasks picks up the bucket and moves it instead

  • B

    Bo

    12 days ago

    Add attachment from team files not loading all folders

  • A

    adam

    14 days ago

    Will not allow me to add tasks or check tasks off when completed

  • A

    Abdel

    14 days ago

    Planner board not scrolling horizontally to allow visual of all buckets

  • D

    Doug

    14 days ago

    We're having issues when we're dragging projects from bucket to bucket. It's grabbing entire bucket and moving it elsewhere. Complete havoc for past 2 days.

  • N

    Nick

    15 days ago

    Oops. Looks like something went wrong. Please refresh the app and try again.

  • A

    AS

    about 1 month ago

    Planner has been spinning "Almost ready!" for a while now, after I was asked to reauthenticate.

  • P

    Peggy

    about 1 month ago

    Plans/Projects show for a couple seconds then go to "We couldn't open your plan. Return to Project Home and try opening it after a while."

  • L

    Lydia

    about 1 month ago

    'Oops. Looks like something went wrong. Please refresh the app and try again.' Correlation Id: 8b2034b6-6955-4b10-a46f-3e5b7528a9d7

  • K

    Katie

    about 1 month ago

    538723ba-3d80-446b-96e3-ccd56a26dcc0 Date and Time: 1/30/2025 6:14:35 PM Planner Version: 16.0.18524.10150

  • K

    Kristy

    about 1 month ago

    Receiving an error when trying to access Planner. "An error has occurred in accessing the requested page. Please try your request again in a few minutes."

  • C

    Connie

    about 1 month ago

    will not allow me to create a task

  • J

    JOe

    about 1 month ago

    login issue but I'm logged into other office apps

  • S

    Shawn

    about 1 month ago

    Gerring error: An error has occurred in accessing the requested page. Please try your request again in a few minutes.

  • D

    Dana

    about 1 month ago

    I'm receiving a planner error. "An error has occurred in accessing the requested page. Please try your request again in a few minutes."

  • T

    Travis

    about 1 month ago

    Planner error when loading page, says please try again in a few minutes on 1/29/25

  • L

    Leanna

    about 1 month ago

    I keep getting 'an error has occurred' and nothing else.

  • L

    Lou

    about 1 month ago

    None of my plans are working

  • P

    Paul

    about 1 month ago

    It will not load the plans. I just get spinning wheel with getting ready text.

  • E

    Ell

    about 2 months ago

    Tasks greyed out, keeps refreshing and error message noting 'unable to load plan'

  • B

    Brian

    about 2 months ago

    Plans/Projects show for a couple seconds then go to "We couldn't open your plan. Return to Project Home and try opening it after a while.

  • B

    Ben

    about 2 months ago

    Correlation Id: f370f62c-3f43-4231-b9b1-0624b05e8bbb

  • L

    Lisa

    about 2 months ago

    We can't show comments right now. Check again in a few minutes.Technical details Correlation Id: 50648168-46c7-45e9-8ebb-b10255df339a Time Stamp: 2025-01-21T14:11:46.980Z

  • J

    JL

    3 months ago

    Unable to save newly created plan or append an existing plan to the Teams Tab configuration

  • M

    Mary

    3 months ago

    It now says that I am not a member of all the plans I have. It will not let me edit anything within the plans.

  • J

    Jeff

    3 months ago

    Does not open in web browser

  • T

    Trevor

    3 months ago

    Planner application will not launch within Teams. "There was a problem reaching this app."

  • J

    Jake

    3 months ago

    There was a problem reaching this app

  • K

    Kenny

    3 months ago

    There was a problem reaching this app in Teams. Internet Browser doesn't load at all

  • A

    Amy

    3 months ago

    'There was a problem reaching this app'

  • A

    Alex

    3 months ago

    None of my tasks are showing

  • A

    Amanda

    4 months ago

    Planner is showing that I do not have access to my teams. Same with my coworkers.

  • J

    Julie

    4 months ago

    My updates to the task resets, unable to load pinned plans.

  • F

    Fryderyk

    4 months ago

    unable to see any tasks, unable to add new tasks showing error: 'We couldn't create task 'taskname'. Please try again later', pinned plans display error 'Failed to load your pinned plans'

  • K

    Kaylee

    4 months ago

    All of my projects in planner are gone. Why would they have been deleted?

  • I

    Ivan

    5 months ago

    Existing boards show they are missing or deleted

  • V

    Vince

    5 months ago

    MismatchCert (Hostname mismatch) Blocked by SSL_HOST_MISMATCH The destination planner.cloud.microsoft is not reachable. Hostname 'planner.cloud.microsoft' didn't match certificate info, issuer='/C=US/O=Microsoft Corporation/CN=Microsoft Azure RSA TLS Issuing CA 07', etc

  • J

    Jenzi

    5 months ago

    "This site can't be reached" but other 365 apps are reachable.

  • M

    Martina

    5 months ago

    It's not loading the planners.

  • C

    Cammie

    5 months ago

    Web version is stuck at redirect and will not load login

  • T

    Tof

    5 months ago

    "Sorry, we cannot contact Planner"

  • J

    Josh

    6 months ago

    Microsoft Planner is being set up It won't take long. Planner will open here when it's ready

  • K

    Kait

    6 months ago

    "We couldn't load tasks for you. Please try again later."

Planner outage history

IsDown has tracked 3 incidents for Planner since started monitoring Microsoft 365 status in June 2023.

Sign up and check all outage history

Planner outages in the last 30 days

Number of Incidents

0 issues

Last incident

139 days ago

Having problems with Planner? What can you do?

  1. First, stay calm.

    • We know it's stressful when Planner is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Planner already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Planner status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Planner is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Stay informed about Microsoft 365 status changes

IsDown offers an easy way to monitor Microsoft 365 with maximum flexibility

Major Outages Notifications

IsDown monitors Planner for major outages. A major outage is when Planner experiences a critical issue that severely affects one or more services/regions. When Microsoft 365 marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Microsoft 365 status page for minor outages. A minor outage is when Planner experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Microsoft 365 status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Microsoft 365 and all their 19 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Microsoft 365 and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Planner down today?

Planner isn't down. You can check Planner status and incident details on the top of the page. IsDown continuously monitors Planner official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Planner status?

Planner is currently operational. You can check Planner status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Planner outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Planner slow today?

Currently there's no report of Planner being slow. Check on the top of the page if there are any reported problems by other users.

How are Planner outages detected?

IsDown monitors the Planner official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Planner outage?

Planner last outage was on February 12, 2024 with the title "Some users in Europe are unable to access the Microsoft Planner service"

Microsoft 365 not working for you? How do I know if Microsoft 365 is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Reach out to their Twitter account.
  • Find their support contact at their official status page.
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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