Is Sway Down? Check the current Sway status

Sway is operational

Updated

Sway not working for you?

Monitoring Microsoft 365 since June 2023. Learn more

0 incidents in 2025

Current Microsoft 365 official ongoing incidents

No incidents reported in Microsoft 365's status page

IsDown pulls data from Microsoft 365's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Sway issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Sway problems

  • C

    Chris

    5 days ago

    Won't load images from creative commons

  • P

    Pedro

    11 days ago

    I can open and see existing Sways, Cannot create new ones and cannot edit old ones.

  • S

    Simon

    20 days ago

    Cannot create new Sways or duplicate existing ones

  • C

    chris

    21 days ago

    cant create new sway .. cant copy a current sway .. analytics all showing zero views .. help please

  • E

    Eugene

    5 months ago

    It says it cannot connect . Problem with Internet

  • S

    Shan

    6 months ago

    Unable to duplicate and create Sway

  • J

    John

    6 months ago

    It keeps making me refresh the page as I edit my Sway page and sometimes crashes.

  • N

    nia

    6 months ago

    Unable to duplicate a Sway, error message

  • M

    Mae

    7 months ago

    i lost all my existing Sways and cannot edit them anymore, however i can still open the viewers url i have shared with others

  • J

    Jaco

    8 months ago

    I cant access this sitehttps://sway.cloud.microsoft/EtR1qZ4MMnTWoU7Y?ref=Link

  • I

    ikael

    8 months ago

    unable to load sway links on any device (mobile, tablet and pc)

  • O

    Olivia

    8 months ago

    Cloud documents not loading all weekend

  • L

    Laurence

    8 months ago

    website does not load on any device or network with or without cookies.

  • L

    Lars

    8 months ago

    Sway app not loading. Sway web page does not load.

  • H

    Hilary

    8 months ago

    Sway not loading since yesterday. All sways on our website have disappeared.

  • J

    José

    8 months ago

    Still out of service. Not loading.

  • K

    Kyle

    8 months ago

    Sway loading slow, unable to duplicate sways.

  • O

    Oliver

    8 months ago

    Not loading since 2:30PM Eastern Time

  • P

    P

    8 months ago

    The Sway app is not loading nor is content deployed in our LMS.

  • K

    Katie

    8 months ago

    Not loading enterprise-wide

  • J

    Jess

    8 months ago

    Still not loading. 12:30 central time.

  • P

    Pharnell

    8 months ago

    No sway is loading for me or anyone I share them with

  • J

    Jess

    8 months ago

    No sway pages loading since about 9am Central time today.

  • J

    Janna

    8 months ago

    Sway either not loading or very slowly. Keeps crashing when trying to add content.

  • R

    Rob

    8 months ago

    The webpage won't open. It's stuck on 'Loading...'

  • L

    Luis

    8 months ago

    None of the sway pages we have are loading

  • K

    ke

    8 months ago

    Still broken, site very slow to even respond. authentication fails and no content displayed

  • A

    Andros

    8 months ago

    Loading takes long time and sways keep crashing and showing error

  • K

    Kath

    8 months ago

    It's been running slow in the last couple of days and now it's not loading at all.

  • C

    Chris

    8 months ago

    I can't load sways or the admin console

  • I

    Ivan

    8 months ago

    not loading while loggin in

  • B

    Braden

    9 months ago

    We're sorry. Something is broken. Don't worry, though; we made note of the error and will investigate it. and

  • T

    Tina

    9 months ago

    Sway is not loading up the existing documents for me to add to.

  • Z

    zoe

    9 months ago

    error reported that sway has been deleted, home page shows no sways at all for all of us at work, please fix asap

  • S

    Seppe

    10 months ago

    I cannot load the app. It gives an error; All other MS apps do work

  • L

    Lindsey

    11 months ago

    Website is down and cannot login

  • S

    Suzanne

    12 months ago

    Links will not open and Sway Homepage is not accessible.

  • N

    Nate

    12 months ago

    Server unable to load. I can't open my Sway files

  • R

    Rachael

    12 months ago

    It wont let me into my Sways, it says 'something is broken'

  • W

    Wes

    12 months ago

    Not loading. Cannot access my sways

  • M

    mary

    12 months ago

    says service unavailable

  • J

    Jamal

    12 months ago

    Sway is giving an error with a frowned face and the below message: "We're sorry. Something is broken. Don't worry, though; we made note of the error and will investigate it."

  • C

    Chansik

    12 months ago

    not loading, unable to start at all

  • N

    Nirali

    12 months ago

    it wont let me open a new sway, keeps asking me to check internet but internet is working perfectly

  • A

    Adam

    about 1 year ago

    503. The Service is Unavailable

Sway outage history

IsDown has tracked 0 incidents for Sway since started monitoring Microsoft 365 status in June 2023.

No outages registered

Sway outages in the last 30 days

Number of Incidents

0 issues

Last incident

254 days ago

Having problems with Sway? What can you do?

  1. First, stay calm.

    • We know it's stressful when Sway is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Sway already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Sway status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Sway is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Stay informed about Microsoft 365 status changes

IsDown offers an easy way to monitor Microsoft 365 with maximum flexibility

Major Outages Notifications

IsDown monitors Sway for major outages. A major outage is when Sway experiences a critical issue that severely affects one or more services/regions. When Microsoft 365 marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Microsoft 365 status page for minor outages. A minor outage is when Sway experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Microsoft 365 status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Microsoft 365 and all their 19 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Microsoft 365 and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Sway down today?

Sway isn't down. You can check Sway status and incident details on the top of the page. IsDown continuously monitors Sway official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Sway status?

Sway is currently operational. You can check Sway status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Sway outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Sway slow today?

Currently there's no report of Sway being slow. Check on the top of the page if there are any reported problems by other users.

How are Sway outages detected?

IsDown monitors the Sway official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Sway outage?

We don't have a record of Sway last outage

Microsoft 365 not working for you? How do I know if Microsoft 365 is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Reach out to their Twitter account.
  • Find their support contact at their official status page.
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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