Outage in Mitel
Elevated Error Rates in EU Region
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
The elevated error rate was caused by an unhandled exception in a recent update to the public cloud and that has been fixed now.
We are continuing to monitor for any further issues.
A fix has been deployed and we are no longer observing an elevated error rate. We will continue to monitor before moving this incident to Resolved.
We have identified the cause of the elevated error rates and are working on a fix.
We are currently investigating elevated error rates on the Notify and Presence services in EU region. At this time it does not appear to be affecting service but we will continue to investigate and update accordingly.
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