Outage in Mitel

Mitel One users not able to log into the application.

Resolved Minor
January 16, 2025 - Started 10 months ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating reports of Mitel One users not being able to log into the application. The underline issue appears to be related to the MiVO400 and is currently under investigation.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/17/2025 01:10PM

This incident has been resolved.

MONITORING 10 months ago - at 01/16/2025 01:24PM

A fix has been deployed and we are monitoring.

The fix may take some time to propagate but you can force a sync by logging into the Web Admin for your MiVO400. When successful you will see a full green dot at the top of the page.

INVESTIGATING 10 months ago - at 01/16/2025 12:22PM

We are currently investigating reports of Mitel One users not being able to log into the application. The underline issue appears to be related to the MiVO400 and is currently under investigation.

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